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CADARVIS Suite : A CDR-based analytical System


Introduction

As part of Otista Suite, CADARVIS is specialized in processing CDR-based data from BSC, MSC, SMSC, MMSC, SGSN, and GGSN. CADARVIS is designed to provide operators the tools for monitoring service performance in nearly real-time manner. CADARVIS allows network manager to gather global services performance, and troubleshoot problem into a very detailed traffic log in any network nodes.

CADARVIS collects all CDR logs from any machine in any format, and convert it to a common format. CADARVIS support an interactive dashboard monitor of comprehensive ad-hoc report, and an easy-to-use troubleshooting tools, and exportable to common format (CSV,XLS,PDF). The dashboard visual editor enables end-user to easily costumize dashboard based on needs.

Business Benefit

Changes In Customer Behavior

Marketing campaign, festive seasons, and some events usually change customer behavior. CADARVIS provides operators with the tools for detecting change in customer behavior, and its effect to network. Responding rapidly to customer behavior, especially when the behavior may create performance degradation or even defect in one network nodes, is a major requirement of Network Quality division. This can ensure customer satisfaction and loyalty.

CADARVIS provides comprehensive historical customer behavior, network performance, and machine defects that enable operator to take fast and effective solutions regarding to traffic changes.

Improve KPI Performance rating

The main goals of network division are to consistently monitor network availability and maintain traffic performance to fulfill defined KPI. The ability to drill down network log to a very detailed level, with any defined measurement is an important factor to discover network performance trade-off and take immediate and correct action to improve network capability.

Second Opinion

By maintaining all traffic record from all nodes in network, Operators will have traffic report that can be used to compare data consistency between billing report, CDR traffic report from CADARVIS, and traffic statistic report which come from each vendor. By having report from third-party application, Operator will have a more objective view of machine performance, and can combine data from different vendors easily.

CADARVIS provides dashboard management tools that enable operators to maintain personalized dashboard page, that will enhance team effectiveness to maintain network performance.
Last Updated ( Wednesday, 18 March 2009 03:23 )  

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